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Return policy for Jewelry

We guarantee you all products are exempt from defects.

Return is possible within 14 days after order has been received

We Will not accept returns if:

  • your request has been made after 14 days of receiving order
  • Has not been informed within 10 days
  • Has signs of usage
  • Item has been damaged in any kind
  • Are not returned in original state as client has received the product (missing diamonds, damaged, broken, changed or missing parts, etc…)
  • Are not returned completely (missing box of the item)
  • If item has been personalized by size or ring has been engrave 

In case of return, please fill in the Return Form

Return policy for Second Hand Watches

We guarantee you all products are exempt from defects.

In the case you should find a defect in a product, you have to inform us  within 10 days and return it within 14 days after we received the order. All products has to be returned in the same conditions in which it has been supplied, with box, booklet, guarantee. 

No cases we will accept items that:

  • Are returned after 14 days of receiving order date
  • Has not been informed within 10 days
  • Has signs of usage
  • watch has been damaged in any kind
  • Are not returned in original state as client has received the product (missing links, damaged, broken, changed or missing parts, etc...)
  • Are not returned completely (missing box and/or booklets and/or official papers)

In case of return, please fill in the Return Form

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